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Download Report 2004 PDF
The Townsend Hotel in Birmingham, Michigan was the venue for Autologistics
Global 2004 where top industry executives met to discuss everything from
procurement strategies to port volumes. Anthony Coia reports
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One of the main questions facing North American vehicle manufacturers is how
best to achieve order-to-delivery goals. Jim Terry, senior manager, vehicle
logistics at DaimlerChrysler said his company looks for several factors when
evaluating a carrier or a network. “Quality is number one. Second is
speed (of communication), which speaks to improving technology and
information flow back to the OEM. Third is speed of delivery to market.
Fourth is costs; prices are rising - gas is outrageous.” Gregory
Smith, executive director, distribution and logistics at Volkswagen of
America said that 2004 has been particularly challenging. “One reason
is the change from building out a 2004 model where we shipped almost nothing
from our ports to a ten-fold demand increase in wholesale now.”
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Autologistics Global 2004 drew top industry executives to the Townsend Hotel
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He said, “The bar has been raised for customer expectations. Customers
want quality, but they also want a deal. A couple of years ago we
established a system in which the dealer can go on-line in order to find
their vehicle location. The challenge is in giving the dealer the estimated
time of arrival. We are right about 85% of the time, which is not enough.
The inaccuracies are due to a breakdown in the production system or in the
truck or rail system. Truck carriers keep their commitments about 60% of the
time and rail carriers keep it 0% of the time.”
“In the cost area, we have to do everything we can. We have wrung a lot of
money out of the system, and I do not think that there is much to wring in
the current way of doing business. We have optimized the supply chain in
many little islands: carrier rates, port processes, etc. We need to look at
the whole supply chain and at ways to do handoffs better. It will take more
collaboration in order to give carriers a lot more advanced information.”
“Right now, we are taking at least one-month's worth of supply out of
our pipeline. We are going to try to get our dealers to live with 35 to 40
days supply of cars on the ground. We do not want to have any cars in our
ports,” he said.
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“This year is probably the most challenging year that I can remember to be
in the supply chain. We have experienced wildly fluctuating demand, and it
is difficult to do good forecasting where the market is so consumer driven”
- Gregory Smith, Volkswagen
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An area of potential collaboration among vehicle manufacturers is exports
from Mexico to the US and Canada. Terry said that currently DaimlerChrysler
is short of ships, which delays the time for transporting from Mexico and up
the East Coast. “However, that represents no more delay than what they
experience from rail at this time,” he said.
DaimlerChrysler is fighting to procure railcars, particularly bi-level ones.
Terry said that what would really help on the rail side is per VIN pricing.
“We should get away from railcar pricing where everyone buys one
railcar and that is what we pay. With a per-VIN system, we could start
mixing. It would not matter what my rate is versus Volkswagen's rate versus
Ford's rate. The railroad would charge each its own rate, so there would be
no collaboration. However, I could certainly use Volkswagen to fill my Ram
trucks on a railcar and increase the density of that railcar. Getting better
utilization out of that railcar would minimize the shortage of railcars that
we are experiencing right now.”
Volkswagen also uses vessels to ship from Mexico north along US East Coast.
“Rail is not too bad. The biggest issue in Mexico is that the Port of
Veracruz is hugely congested,” said Smith. William Kerrigan, director
of consulting firm KGI, LLC asked whether since there is little terminal
space for vehicles at Veracruz, there may be collaboration among the vehicle
manufacturers to build covered parking decks, which would also provide
weather protection.
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“There is no collaboration across the entire network and that is something
that we definitely need to look into. However, I think that Mexico would be
a good place to start on a smaller scale than looking at the entire US since
you have limited your railroad and limited your ports” - Jim Terry,
DaimlerChrysler
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Robert Barnard, department manager, international and domestic vehicle
logistics at Mercedes-Benz said that with its next major product launch,
volumes would substantially increase. “About 60% to 70% of our volume
is imports. To that end, one of our biggest challenges that we are facing
today is developing port property. Water property is not in abundance,
especially with docks that can handle ships with 38ft or more draft. Also at
issue is getting competitive rail into those ports.”
“The challenge is trying to find a port that wants to talk to you.
Vessel lines are scrambling to grab space and since Mercedes-Benz owns its
entire vehicle processing centers, we need to find a solution to work with
carriers, and other parties,” he said.
Paul Carlton, president, Mitsui O.S.K. Bulk Shipping (U.S.A.) Inc, said,
“When it comes to the land issue at ports, it is really an import
issue, not an export issue. Manufacturers use the most land in the
Northeast, Florida, and California. Due to container pressures, cars have
fallen out of favor in the Northeast, and more are being railed up from the
South Atlantic ports. There is land available in Brunswick, Jacksonville,
and Charleston, but it has to be developed.”
Parking decks, already in use Europe, may become a more widely used option
in North America. Barnard said that historically, land has been much cheaper
than parking deck construction has been. He said, “with parking decks,
you need columns in order to support the structure, and unfortunately, they
become bumper magnets. However, some innovative designs are becoming
appealing, particularly on the West Coast where property is so unbelievably
expensive. Some land is not suitable for containers, but is also heavily
unionized; Mercedes-Benz is a non-union operation. We may have to look at
cost savings for 20 years from now, and parking decks will probably play
some role.”
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“We have to change the way that we do things today in order to make
our customers more productive. It is not about rates; it is about what the
costs drivers are and how we can help them be more efficient” - Bill
Garrett, UPS Logistics
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How viable is the land bridge option for vehicle manufacturers? Vessels have
to return to the Far East, so they have to go that way anyway. Robert
Barnard, department manager, international and domestic vehicle logistics at
Mercedes-Benz, commented, “We are looking at using land bridge at the
end of this month and next month, primarily due to the labor shortage on the
West Coast. Vessels are sitting 3 to 5 days at the dock with no dockworkers
to unload them.”
“We need to follow our timelines, so vehicles will probably have to go
on land bridge. Although it saves us 8 days compared to ocean, the downside
is that the cost is huge. Railroads are not competitive and probably never
will be competitive, not through any fault of theirs. In the western US,
there are restrictions on how long trains can be due to the mountain
passes, and the maximum is 1,100 cars on a train. Land bridge from Europe
does not seem to be a long-term option for the US. For us, reliability is
essential. As long as the dealer and customer know when their region gets
carriers, that will be a lot more valuable than saving a couple of days and
paying so much more.”
The globalization of the supply chain is of primary significance to Ricky
Coley, manager, North American vehicle logistics for Ford Motor Company.
“We are integrating our affiliated groups such as the Premier
Automotive Group into the North American supply chain and making sure that
that we recognize the synergies. The first stage was the port
rationalization process. With PAG, Volvo was using one port, Jaguar another,
etc., which was inefficient. We needed to combine and synergize, and
integrate PAG with the domestic, North American supply chain. The second
stage involves processing fees, land availability, efficient port processing
operations, and multiple production lines versus single ones. We are using
Brunswick and Baltimore based on the economics of moving containers into the
Northeast,” he said.
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“In a lot of cases, our customers see distribution and logistics as a
core competence and a competitive advantage. I think you are going to have a
difficult time convincing these companies that turning it over to a third
party will be in their best interest.” - Tom Swennes, ICL Systems
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Christopher Connor, president of the Americas region at Wallenius Wilhelmsen
said that the size of the global fleet has increased sharply by more than
30% since 1997, but there is still not enough supply. He said, “the
Asia to Europe trade exploded in 2004 and we expected it to continue to grow
rapidly over the next two years. Overall, we expect a steady increase in
demand on average of 6% growth over the next couple of years.”
“The carrier base is challenged due to the fragmentation of
production. We are sourcing cars from many more markets, including Korea,
Brazil, Argentina, and Australia. In addition, cars are 10% bigger on
average in the last decade. Our solution has been in part to convert some
container vessels, improving capitalization in the short term,” he
said.
Paul Carlton president, Mitsui O.S.K. Bulk Shipping (U.S.A.) Inc., agreed
that there is a tight tonnage situation. He noted that U.S. imports have
grown from 4.1 million in 1995 to 6.5 million this year. The industry will
add car capacity of 750,000 units over the next several years. “What
is hurting the carrier side is the strong utilization of these vessels. We
are seeing an explosion in demand in countries such as Brazil, South Africa,
Argentina, Turkey, and Mexico. All demand the same level of service and
quality, which places a lot of pressure on the carriers. We must look at
everything on a global basis when you talk about our side, which is
supplying tonnage to the car market. Vessels will move to where there is a
better paying market,” said Carlton.
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“Logistics as a competitive advantage has come a long way, but I would
say that we still have a long way to go...We need a new, more meaningful
relationship between manufacturers and carriers” - Chris Connor,
Wallenius Wilhelmsen
“The railroads need to look at capitalization, but as manufacturers,
we do not help ourselves when our forecasts are optimistic...We need to get
our forecasts accurate, stand behind them and hold the railroads to
account” - Robert Barnard, Mercedes-Benz
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A study on third party logistics survey recently released by Capgemini, the
Georgia Institute of Technology, and FedEx showed that the automotive
industry is slightly above other industries in its use of 3PL providers,
with almost 81% of respondents indicating that they use 3PLs. Gary Allen,
North American distribution leader at Capgemini said that the automotive
industry's use of 3PLs for inbound transportation is much higher than for
other industries. In a reflection of growing trends in information
technology, the use of 3PLs for RFID technology came out much higher for
automotive than it did for any other industry, with 23% using them now and
43% plan to in the future, according to Allen.
Dr John Langley, TLI professor of supply chain management at the Georgia
Institute of Technology said that the most respondents view 3PLs as tactical
service providers as opposed to supply chain integrators or logistics
strategist, although the latter two categories are increasing over time. On
the negative side, about 49% of respondents said that 3PLs did not meet
their service level or cost reduction expectations at some point.
How do you define a logistics service provider? Glenn Uminger, general
manager, production control, logistics at Toyota Motor Manufacturing North
America said, “As Toyota, when I hear 3PL or 4PL, our words are LP,
logistics partner, with no number. Within Toyota Logistics Services, it is
really a core part of our production system, from raw materials to finished
vehicle delivery. It is a core part of generating benefits such as finding
waste and implementing quality accountability that is ingrained within our
whole supply chain.”
Regarding 4PL providers, Michael Wills, vice president and global leader,
automotive competence center at Panalpina said, “we have found that
there is a higher level of acceptance toward the idea of 4PLs in Europe and
much lower acceptance in North America. This may be due to the maturity of
logistics departments within organizations in Europe versus less maturity in
North America.”
Download Report 2004 PDF
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“Our industry needs a distribution system that responds to the market.
We have to work through capacity issues collectively as an industry and we
can only solve them as an industry in most cases” - Ricky Coley, Ford
“The key thing about a 4PL is that it is a very attractive,
economical little term; it does seem to give a bigger indication that the
market is demanding more capabilities, but it is not well-defined...I think
that the market is currently wants 3.3 PLs or maybe 3.21PLs” - James
Moore, Ryder
“We do not allow room to turn over our whole logistics function to
outside companies; that would be like turning over our production floor to
an outside company. However, our logistics partners are very important to
us. We give each one a business segment, each of which is a big piece of
our whole production system” - Glenn Uminger, Toyota
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